PORTHOLIC is committed to providing each customer with the best possible customer service.
What can PORTHOLIC do for you?
45-day money-back guarantee for ANY reason
For 30 days after the date of purchase, return your undamaged PORTHOLIC product and receive a full refund for ANY reason.
Life-Warranty for quality-related issues
For Life-Warranty after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.
Free user support
Not sure how to get your PORTHOLIC product to work properly? Contact our world-class, friendly support team for quick solutions.
Limitations and notes
• To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
• Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
• For warranty details on our cases and screen protectors, please refer to the product's detail page.
Friendly reminder: When contacting us for help, be sure to have your PORTHOLIC product handy for troubleshooting! See More