ElectronicsPlus is committed to providing each customer with the highest standard of customer service. The best way to reach us is via email. We normally respond to customer emails within 24 hours (not including weekends and holidays). For all Inquiries including any issues with your product or delivery, please email us and we will answer your question thoroughly and quickly. Our office hours are Monday-Thursday 9:00AM - 5:00PM EST, Friday 9:00AM - 1:00PM EST. Our office is closed on Saturdays & Sundays.