With over 30,000 different spare part SKUs in our warehouse and the skilled technical and sales staff to assist you,
we’d like to invite you to rely on us today.
Our Promise of Excellence:
· No questions, no nonsense same day shipping on 99% of all orders placed until 5:00PM CST Monday - Friday.
· We only sell genuine OEM replacement parts – no generic or inferior components.
· We offer a minimum 90 day warranty on all parts sold – with extended warranty options of 6 months and 1 year available at checkout.
· Extensive company-wide technical knowledge: Our sales, support, warehouse and RMA personnel are cross trained with our technical staff allowing us to grow our collective parts intelligence beyond the competition.
· Fluid internal communication between all departments allows us to swiftly identify any technical issues that may arise both before and after your replacement part is ordered.
· Our Order Fulfillment Team reviews each order for errors or potential compatibility issues. While we believe that the customer is always right, occasionally an erroneous zip code is entered or an incompatible part is ordered; we do our best to identify these errors and review them with you before your order has shipped.
· Our Product Sourcing Specialists offer you the intelligence of over 70 years combined industry experience and thousands of suppliers worldwide to find even the most obscure part quickly.
· Our Shipping Experts methodically review each order for potential errors, and pack each order using the latest anti-static handling systems to insure your part(s) arrive safely.
· Our Reverse Logistics Team optimizes the returns process to eliminate time consuming delays typically involved when an incorrect or defective part is received.