The Jabra Link 860 is an audio processor designed to enhance voice quality and call clarity for headset users. Ideal for contact center and open office environments, it offers dual connectivity – one for deskphone and the other for softphone, and supports easy call toggling between them with a single switch. A mic mute button and a volume scroll wheel are conveniently located on the front panel. It also comes with audio streaming, call recording, agent greeting and transcribing.
With the Jabra Link 860 you can expect superb voice quality and fast handling time, helping improve customer satisfaction and retention, and employee productivity, which both are critical to business success.
Consistent sound clarity, background noise reduction and safe noise levels ensure fewer call interruptions so agents complete more calls – faster. Built-in noise reduction and easy call management features promote a safe, comfortable and more productive working environment.
Call clarity, hearing protection features and background noise reduction ensure quick call resolution and create a comfortable and more productive working environment. The Jabra LINK 860 audio processor delivers acoustic shock protection and is compliant with the EU Noise at Work Directive and G616 in Australia.
Whether you are moving offices or migrating from one telephony infrastructure to another, the Jabra Link 860 will allow you to maximize your existing headset investment for longer.
Protects the user by keeping the absolute sound level and the energy of the peak in the safe zone at all times providing safe, comfortable sound to your agents (max 118dB RMS).
Line Quieting - Removes line hiss, buzz and other distracting noises from the phone network.
Soft Squelch - Reduces background noise by only amplifying sounds over a certain level.
Clear sound makes it possible for the agent and the caller to understand each other, enabling personal and more effective conversations.
Digital Signal Processing (DSP) - Advanced technology that delivers crystal clear sound without echoes or artifacts so agents can have more effective conversations.
Tone Control Equalizer - Enables agents to adjust the sound of their headset to the optimal level of crispness and clarity.
Jabra audio devices are designed to protect the hearing of those who use them. Jabra LINK 860 exceeds local compliance and legislation regulations, including the EU Noise at Work Directive (Directive 2003/10/EC) and leading US recommendations, enforcing an upper maximum exposure limit of 85 dB(A) (time weighted average over a full working day).
For G616 guideline, the Jabra LINK 860 provides greater levels of acoustic shock protection by either limiting the maximum output SPL to levels significantly lower than the maximum levels allowed by AS/CA S004 and AS/CA S042.1, and/or by suppressing the types of sounds that most commonly cause acoustic shock. The sound level limit suggested in this guideline of 102 dB(A).