First, I got a great low price on an HP Certified Refurbished LapTop (seems to come with some sort of HP Warranty); at lower than what the go for frome HP Online Store. It was packed same as a NEW computer, arrive in pristine condition; and took Win11 update, plus all my old settings/apps straight away!!! This is amazingly light-weight, big easy to read 17" TouchScreen, and at 12GB with quad core i3 CPU; this laptop is great for a Senior like me. Geat sounding speakers, 5g wifi, USB-C, WebCam; but no Ethernet or Memory Card Reader (can be bough as USB accessory these days). No DVD either, but with everthing online who needs it? They have to cut a few things to keep this model so very thin and light-weight!!! I'm so pleased with "Hot Deals 4 Less" and as usual NewEgg is my #1 goto for computers, and parts, for their no fault RETURNS policy.... Although A-m-a-z-o-n is a close #2. ;-)

I was able pull-out the dent, which was blocking one of the two fans from spinning. I've had one blue screen of death, from video driver, however I don't think it's a hardware issue; but rather a driver issue. I've had this before on another computer, and it persisted until the graphics chip OEM released a new driver. Lot's of HP ZBook reviews for this notebook workstation mention the great speaker audio and high horse-power. Some negatives say it runs hot and the fan is loud, but I did not find these an issue considering the many positives surrounding it's high performance, HD display, for such a light-weight compact notebook!!!