I would recommend this seller to other people. The only reason the item was not delivered on time was due to the pandemic and staffing problems with Canada Post. The product was perfect! I love it and it works wonderfully. I would recommend that the seller use courier delivery services during the pandemic, rather than Canada Post, but other than that everything was great. Prices at NewEgg are fantastic! Customer Service Staff are responsive and very kind! Thank you everyone at NewEgg. I will order from you in future!!!! Lynne Campbell