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    HP Poly Business Media Phone - Open SIP - POE 82Z82AA

    • Supports 24 Lines (SIP Registrations)
    • 5" Color LCD Touchscreen
    • 2 x Gigabit Ethernet PoE Ports
    • Wi-Fi 4 (802.11n) | Bluetooth 4.2
    • USB-A & USB-C 2.0 Ports
    • Dedicated Application Button
    • Poly HD Voice
    • Poly Acoustic Fence
    • Poly Acoustic Clarity
    • Poly NoiseBlockAI
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    Overview
    Specs
    Reviews

    Product overview

    By design, the Poly CCX 500 Series business media phones are simple and intuitive to use — with one-touch-access to your contacts and meetings. So, users can get right to work.

    Audio expertise you can trust

    With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.

    Always ready for the next call

    The CCX 500 Series supercharges collaboration with its easy to use, touchscreen interface and ergonomic design. The simple touch-access to contacts, meetings and voicemails keeps your user’s day moving, boosting productivity.

    Key Features

    Audio clarity

    Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

    Distraction-free calls

    Reduce distracting background noise with Poly Acoustic Fence technology.

    Integrated WiFi

    Easy to install in home offices or hard-to-cable office locations with integrated WiFi.

    Touchscreen controls

    Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.

    Add a Poly headset

    Multiple Poly headset options are available to suit any worker’s style — in addition to the traditional handset.

    Communications platforms

    An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers.

    In the box

    What's in the box

    • Setup sheet
    • Console
    • Network (LAN) cable-CAT-5E
    • Desk stand
    • Handset with handset cord

    Manufacturer Warranty

    Poly standard one-year limited warranty

    Specifications

    Certifications and compliances Argentina ENACOM
    Australia RCM
    Brazil ANATEL
    Canada ICES and NRTLC
    China SRRC
    China RoHS 2.0
    EEA CE Mark
    Eurasian Customs Union EAC
    India WPC
    Indonesia SDPPI
    Israel MOC
    Japan MIC and VCCI
    Malaysia SIRIM
    Mexico IFETEL and NYCE
    NZ Telepermit
    Saudi Arabia CITC
    Singapore IMDA
    South Africa ICASA
    South Korea KC
    Taiwan NCC
    UAE TRA
    USA FCC and NRTL
    UL 62368-1
    CAN/CSA C22.2 No. 62368-1-14
    EN 62368-1
    IEC 60950-1
    IEC 62368-1
    AS/NZS 62368-1
    FCC Part 15 Class B
    ICES-003 Class B
    EN 55032 Class B
    EN 55024
    EN 301 489-1 and EN 301 489-3 and EN 301 489-17
    CISPR32 Class B
    VCCI Class B
    USA–FCC Part 15.247 & FCC Part 15.407
    Canada–RSS 247 Issue2
    EU–ETSI EN 300 328 & ETSI EN 301 893
    Japan–Article 2.1 Item 19-2 and 19-3
    Australia–AS/NZ4268
    Energy star certified ENERGY STAR® certified
    Country of origin Made in China
    Color Black
    Package weight 300 g
    Package dimensions (W x D x H) 26.3 x 24.3 x 7 cm
    Pallet dimensions (W x D x H) 101.6 x 121.9 x 149 cm
    Multiple order quantity 10
    Products per pallet layer 50
    Pallet (layers) 7
    Products per pallet 350
    Cartons per pallet 35
    Cartons per layer 5
    Pallet weight 357 kg
    Special features Adjustable desk stand (2 positions)1
    Power Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0)
    13 W (maximum)2
    Wireless technologies Bluetooth® 4.2
    Wi-Fi network connectivity: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
    5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
    Network protocols, supported 10/100/1000 Base-TX across LAN and PC ports
    Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
    Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
    Manual or dynamic host configuration protocol (DHCP) network setup
    VoIP features 24 lines (SIP registrations)
    Audio codecs G.711 (A-law and μ-law)
    G.722
    G.729AB
    iLBC
    OPUS
    Headset ports 1 RJ-9
    1 Electronic Hook Switch (EHS) port for optional adapter
    Headset and handset compatibility Bluetooth® headset compatibility
    Compatible with commercially available TTY adapter equipment
    Compliant with ADA Section 508 Subpart B 1194.23 (all)
    Hearing aid compatibility to ITU-TP.370 and TIA 504A standards
    Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
    USB Type-A headset support
    Dedicated RJ-9 headset port
    Telephony and call handling features Busy Lamp Field (BLF)
    Call timer and call waiting
    Caller ID enable/disable
    Distinctive incoming call treatment/call waiting
    Do not disturb function
    One-touch speed dial, redial
    Shared call/bridged line appearance
    Automatic off-hook call placement (hot dialing)
    Call media recording/playback
    Automatic/remote answer on headset using electronic hook-switch
    Call hold/resume, diversion (forward), transfer (consultation, blind), pickup
    Calling, called, connected party identification
    Call forward for shared lines
    Private hold for shared lines
    Call logs (missed, received, placed)
    Local contact directory
    Create local contact from call log
    Corporate directory
    Call server redundancy (failover)
    SBC line registration
    Conference bridging
    Local call forwarding (all, busy, no answer) with destination shown on idle display
    Automatic call distribution (ACD)
    Automatic answer (intercom)
    Call park/retrieve
    Directed call pickup
    Group call pickup
    Hunt group - sequential calling
    Last call return
    Auto-answer a page with a muted microphone
    PTT and Multicast group
    Exchange Calendar Integration
    Flexible line keys
    Key system emulation
    STIR/SHAKEN Caller ID validation
    Voice Quality Monitoring (VQMon)3,4
    Panel technology Color LCD
    Display features On-screen virtual keyboard
    Adjustable font size selection (regular, medium, large)
    Screensaver
    Voicemail support
    Normal and dark mode
    Digital picture frame
    Native resolution 720 x 1280
    Aspect ratio 9:16
    Display size (diagonal) 12.7 cm (5")
    Touch-enabled Gesture-based, multi-touch capable touchscreen
    Operating humidity range 5 to 95%
    Operating temperature range 0 to 40°C
    Storage temperature range -40 to 70°C
    Audio Poly HD Voice
    Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
    Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
    Poly NoiseBlockAI technology removes most background noise when using the speakerphone
    TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
    Individual volume settings with visual feedback for each audio path
    Voice activity detection
    Comfort noise generation
    DTMF tone generation (RFC 2833 and in-band)
    Low delay audio packet transmission
    Adaptive jitter buffers
    Security management 802.1X Authentication and EAPOL Media encryption via SRTP
    Digest authentication
    Encrypted configuration files
    HTTPS secure provisioning
    Password login
    Support for signed software executables
    Support for URL syntax with password
    Transport Layer Security (TLS)
    Certified collaboration software Zoom5
    Management Software Poly Lens
    Poly Zero Touch Provisioning
    Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management
    Web UI to device IP address
    Compatible Operating Systems Android 12
    Ports 1 USB 2.0 Type-A (for media, storage applications, headset, expansion module)
    1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module)
    2 RJ-45 (10/100/1000 Mbps)

    Warranty & Returns

    Warranty, Returns, And Additional Information

    Warranty

    • Please contact the Seller directly for warranty information. Warranty information may also be found on the Manufacturer's website.
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