Long Range USB Bluetooth 5.3 Adapter (EDR & BLE) for PC Desktop, 492FT/150M Bluetooth Wireless Dongle Transmitter for Windows 11/10/8.1/7 Computer, Pair Bluetooth Headset Headphones Mouse Keyboard

Q & A

Q1: What should I do if the Bluetooth icon doesn't appear?

A1:1. Make sure you have turned on the Bluetooth in Windows Setting.

2. If there are other Bluetooth devices on the computer, disable them in Device Manager, then insert the adapter and try again.

 

Q2: Why the adapter is not working with my Bluetooth device?

A2:1. Make sure your device has Bluetooth function.

2. Make sure you have installed Bluetooth driver on the computer.

3. For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility issue and can't be solved.

 

Q3: If the Bluetooth connection or reconnection failed, please do the steps:

A3: 1. Please keep the Bluetooth range is within 20m or closer.

2. Please keep your Bluetooth headset is in pairing status.

3. Please delete the Bluetooth devices from the Bluetooth list and restart your Bluetooth device and try again.

4. If still, please turn off the Bluetooth function of your PC or power of your PC and then restart again.

Q4: Can the adapter support more than one device at a time?

A4: Yes and the  Bluetooth adapter can support up to 7 devices at a time. However, it can only connect to one BLE device at a time.

 

Q5: What operating systems are compatible with the bluetooth adapter?

A5: Currently supported OS including Windows 11/10/8.1, Driver is required for Windows 7.

Please note that bluetooth adapter is not compatible with Apple Mac OS/IOS, Linux, TVs or others.

 

Q6: The bluetooth 5,3 adapter can be compatible with PS/XBOX/Pro Game set?

A6: No, it can't be used directly on PS3, PS4, PS5, Switch, or Xbox Console; but it works with Game Controllers.

 

Q7: What is EDR and BLE technology?

A7: EDR, Enhanced Data Rate, is a Bluetooth specification that provides faster data rates.

BLE, Bluetooth Low Energy, is the latest technology to lower power consumption to allow the device to operate at the optimal level.

Q8: How far actually the Bluetooth adapter transmission distance is?

A8: The Bluetooth dongle is equipped with an external antenna, and the one-way transmission range in open areas can reach 150m in open area.

Bluetooth range can be affected by physical obstructions (walls, people, etc.), wireless interference (Wi-Fi routers, Wireless TV adapters etc.) also depends on your paired devices.

 

Q9: Is your Bluetooth driver displaying an error with a yellow exclamation mark?

A9: Windows only supports ONE Bluetooth adapter, so you'll need to disable the built-in Bluetooth function first. Once you've done that, the new dongle should work perfectly fine.