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Color
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White
Midnight blue
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Power
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13 W (maximum)
Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4)2,3
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Audio codecs
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G.711 (A-law and μ-law)
G.722
G.729AB
iLBC
OPUS
G.722.1
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Headset and handset compatibility
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Bluetooth® headset compatibility
Compatible with commercially available TTY adapter equipment
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatibility to ITU-TP.370 and TIA 504A standards
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
USB Type-C® headset support
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Headset ports
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1 RJ-9
1 Electronic Hook Switch (EHS) port for optional APP-51 adapter
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Ports
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1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module)
2 RJ-45 (10/100/1000BASE-TX Mbps)
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Network protocols, supported
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DHCP VLAN discovery
LLDP-MED for VLAN discovery
FTP/TFTP/HTTP/HTTPS server-based central provisioning
Hardware diagnostics
Manual or dynamic host configuration protocol (DHCP) network setup
Network address translation support for static configuration and Keep-Alive
QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
Status and statistics reporting
Syslog Event Logging
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Time and date synchronization using SNTP
RTCP and RTP support
IPv4
IPv6
Provisioning and call server redundancy support
DNS-SRV
UDP
SIP protocol support
IETF SIP (RFC 3261 and companion RFCs)
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Telephony and call handling features
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4 context-sensitive soft keys
4 way navigation key cluster with center Select key
Bundled with Polycom UC Software: Corporate Directory Access using LDAP
Busy Lamp Field (BLF)
Call timer and call waiting
Call transfer, hold, divert (forward), park, pickup
Called, calling, connected party information
Calling Party Identification (RFC8225 classifications — Trusted, Unknown, SPAM)
Distinctive incoming call treatment/call waiting
Do not disturb function
Electronic hook switch capable
Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
Headset select key (illuminated when selected)
Hold and transfer keys
Home and back feature keys
Local three-way audio conferencing
Local configurable digit map/dial plan
Mute key (illuminated when muted)
One-touch speed dial, redial
Pagination key for additional lines/contacts
Remote missed call notification
Reverse number lookup via LDAP
Shared call/bridged line appearance
Speakerphone select key (illuminated when selected)
Supports Polycom Apps SDK and API for third- party business and personal application
Visual Conference Management
Voicemail key
Volume +/- control keys
Flexible line appearance (one or more line keys can be assigned for each line extension)
12 line keys supporting up to 48 line key assignments for lines, contacts, and features with pagination4
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VoIP features
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12 line keys supporting up to 34 SIP lines with pagination
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Wireless technologies
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Bluetooth® 5.0
Wi-Fi network connectivity: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
NFC5
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Aspect ratio
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5:3
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Display size (diagonal)
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5"
12.7 cm (5")
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Panel technology
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Color IPS LCD
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Display features
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Lightbar status indicator (RGB with color mixing)
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Native resolution
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800 x 480
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Audio
|
Poly HD Voice
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
Bass frequency enhancing design
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
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Security management
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802.1X Authentication and EAPOL Media encryption via SRTP
Digest authentication
Encrypted configuration files
HTTPS secure provisioning
Password login
Support for signed software executables
Support for URL syntax with password
Transport Layer Security (TLS)
Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)
SRTP media encryption using AES 256 bits
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Management Software
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Poly Zero Touch Provisioning
Poly Lens
Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management
SDP
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Certifications and compliances
|
AS/NZS 4268
Australia RCM
Brazil ANATEL
CISPR22 Class B
EEA
EN55024
EN55032 Class B
EN 301 489-1
EN 301 489-3
EN 301 489-17
ETSI EN 300 328 v1.9.1
ETSI EN 301 893 v1.7.1
FCC Part 15 (CFR 47) Class B
FCC Part 15.247
FCC Part 15.407
ICES-003 Class B
Israel MOC
Japan MIC/VCCI
Japan Item (19)-3
Japan Item (19)-3-2
Malaysia SIRIM
NZ Telepermit
Saudi Arabia CITC
Singapore IMDA
So. Africa ICASA
So. Korea KC
UAE TRA
Argentina ENACOM
Canada ICES
Canada–RSS 247 Issue2
China SRRC
China RoHS 2.0
Eurasian Customs Union EAC
India WPC
Indonesia SDPPI
Mexico IFETEL and NYCE
Taiwan NCC
UK - UKCA
USA FCC
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Energy star certified
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ENERGY STAR® certified
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Country of origin
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Made in China
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What's in the box
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Setup sheet
Network (LAN) cable-CAT-5E
Desk stand
Console with Microban® Antimicrobial protection
Handset with Microban® Antimicrobial protection
Handset cord
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Operating humidity range
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5 to 95%
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Operating temperature range
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0 to 40°C
32 to 104°F
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Storage temperature range
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-40 to 70°C
-40 to 160°F
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Manufacturer Warranty
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Poly standard one-year limited warranty
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Documents
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Poly Edge E550 IP Phone and PoE-enabled
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