Holiday Shipping Details & Extended Holiday Returns 
KIND NOTE:
1) Since the new Mac book current output is around 1.0 A,the computer will start self-protection when the load exceeds 1A. It will prompt: USB power consumption is large,disabled,the converter is unplugged (and the disable icon is turned off or Reboot) Re-insert, first insert PD power supply (connect a hard disk and other power-hungry devices,when there is no normal connection,please connect the charger to the Type-C socket of the product to power the computer,hard disk,etc.)
2) When the PD adapter is inserted and removed,the connected USB device will be quickly disconnected and then restored within a few seconds.To prevent data loss or damage, avoid disconnecting the PD adapter from AC power while transferring data.
3)The Max resolutions and refresh rates output of the adapter are entirely dependent on the USB-C host devices, connected cable and the display specifications. 2.Not compatible with Apple Superdrive
- Steam media to a large monitor or TV in stunning 4K @ 30Hz.
- For 60Hz frequency, set the definition of your device to 2K.
- Mirror or extend the laptop/phone screen to TV, monitor or projector directly
- Support cards up to 512GB, works with SD, SDHC, Micro SD, MMC, SDXC and more cards up to 2TB storage capacity. Supports UHS-I, data transfer speed up to 480 Mb/s, without boring waiting for large files transfering.
- Note: The SD card and the TF card can not be read simultaneously.
- Maximum input of 100W minus 15W for the hub operation allows the hub to give your laptop up to an 85 W pass-through charge while using other hub functions.(Support 5V-20V PD Charging)
- 7 ports can be used simultaneously.
- Engineered with a sleek aluminum-alloy housing in a gunmetal finish, essential companion of all type-c port laptop
- Using aluminum alloy shell, QGeeM USB-C Hub creates a stylish and safer, more durable, efficient and beautiful USB C adapter. Aluminum shell also offers a quicker heat dissipation to protect your devices.
- USB 3.0 Ports can transfer your files at speed up to 5Gbps ,down compatible with the USB 2.0 and below
- Allow you to connect keyboard,Mouse, hard drive,U Disk, etc to your device.
- Sleek and stylish, designed to be the prefect complement to your MacBook.
- The USB-C Hub is as powerful as a docking station to meet your general needs, and slim enough to slip into your pocket so you take on the go.
1) Not all USB-C interfaces are compatible with our USB C to HDMI Hub.Please Confirm if the connected USB-C port of your device supports "DP Alt Mode" before purchase.
2) Try a different computer and HDMI HUB to see if the issue still persists.
3) Plug your HDMI cable directly into your device and see if you get a stable connection. If you can't get a stable connection, then the problem is with your HDMI cable.
4) Choose correct HDMI input source while using this Type-C to HDMI Hub.
- To manually adjust resolution for your Windows, hold down the option key and then click Scaled.
- To manually adjust resolution for your Mac OS, go to Mac Setting -System - Display. If you want to play audio via the external HDMI device, please change the default audio output device setting in the system preference.
Yes,our usb c hub support that.
Attention: The video output needs your device is type c port support DP Alt Mode or Thunderbolt 3. Please make sure whether your device support or not.
1. It is a normal phenomenon that USB C HUB gradually gets hot after a period of use. But because the power is relatively small and the heat is within a controlled range the operating temperature is kept between 0-45 centigrade.
2.If the USB C Hub overheats, it is best to use it in a cool environment, such as an air-conditioned room, in the summer.
3. When using the hub, you should also be careful of the surrounding heat source. Hubs should be placed away from heat sources, such as steamer, etc.so as not to overheat the environment temperature, resulting in overheating of the product.