Q1: Why can't I display multiple screens after installing the driver on my MacBook pro m1?
A1:Please follow these steps: Privacy & Security > Screen Recording > Allow "DisplayLink manager" to connect. Or refer to the installation video on the details page for operation. If not solved, please contact Minisopuru.
Q2:Why is netflix not working? I have a 2020 macbook air m1 and am using 2 LG 32" 4k monitors.
A2:Please Note: The DisplayLink Dock cannot play HDCP content (eg: some Netflix and YouTube paid content). When playing HDCP content, video may not play, screen may go black, and glitches may occur.
Q3 : Why doesn't my HDMI(Display1) display?
A3:: If you connect a laptop with a USB-C port, please make sure it is a full-featured USB-C port(with data, video output, and charging functions port),eg:Thunderbolt 3/4,USB4. If you connect a laptop with a USB-A port, NOTE: HDMI1 will not work.
Q4:Can the dock work with the laptop lid closed?
A4:Sure, please go to setting preferences: Battery/Displays - turn on "Prevent computer from sleeping automatically when the display is off". If you do not enable this setting, the DisplayLink Dock will not work with the lid closed.
When the host connects the Thunderbolt 3/4, USB4 USB4 and other full-function USB-C ports on the laptop, it can realize three different displays.
Under your laptop's DP1.4 source:HDMI(Display 1)+DP(Display 2)+DP or HDMI(Display 3): 4K@60Hz
Under your laptop's DP1.2 source: HDMI (Display 1): 4K@30Hz, DP (Display 2) + DP or HDMI (Display 3): 4K@60Hz.
When the host connects your laptop's USB A port to connect, which will realize dual different screen display.
HDMI (Display 1): Not working, DP (Display 2) + DP or HDMI (Display 3): 4K@60Hz.
Please note:
HDMI and DP ports (screen 3) can only choose one.
When the USB-C host port of the DisplayPort docking station is connected to the USB A port of the laptop, HDMI (display 1) and USB-C PD cannot work.
We recommend that you connect it directly to the DisplayLink dock with an HDMI or DP cable, and do not use a converter box to avoid the monitor not working or being unstable.
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