About us: Buy with confidence! Notebook Avenue has been in business for 20 years and specializes in notebooks and notebook accessories/parts. We are Microsoft Registered Refurbisher, Dell Partner Direct, and Lenovo Authorized Partner. These programs are only open to a handful of vendors who are uniquely qualified and carefully selected. This laptop has been refurbished by Notebook Avenue and includes a genuine install of the Microsoft Windows Operating System. Every unit we sell has been carefully inspected and thoroughly tested by our professional Dell & A+ Certified technicians to ensure that the device you receive is fully functional. If any component does not meet our rigorous standards, the component is replaced and then the unit is re-tested. During our process, all hard drives are wiped clean and then reloaded with a genuine licensed copy of Windows. This ensures that any device you purchase will not have any left-over data on it from a previous owner. At Notebook Avenue, we take pride in offering you the best equipment at the most competitive price around. We look forward to serving all of your equipment needs!