Common problem
Q: How much does it cost to ship to my country?
A:
Q: Does my product have a tracking number?
A: Yes, we will send the tracking number of each order along with the order. You can check the delivery status on the corresponding website.
Q: Does this product come with retail packaging?
A: We have already stated the packaging details in the description of each product, please check it. Thank you!
Q: Are my headphones terproof?
A: The headset can be IPX6 terproof, while the charging case is not terproof.
Q: Can I use headphones to adjust the volume?
A: Yes, you can adjust the volume through the headset button.
Q: 10 meters ay from the phone, can I still control music through headphones?
A: Yes, in a barrier- environment, the headset can be connected up to 10 meters.
Q: How do I see the power of my headset?
A: Support to check the power of the headset on and Android phones, and only display the power of the main headset.
Q: Will my headset turn off automatically?
A: When the headset is outside the charging case and is not connected and cannot be operated, it will automatically turn off in about 5 minutes.