Holiday Shipping Details & Extended Holiday Returns 
Music:
Play/Pause: Single Tap Left or Right Earbud
Previous/Next Song: Double Tap Left or Right Earbud
Decrease/Increase Volume: Long Press Left/Right Earbud
The earbuds have a minimum and maximum volume tone to alert the ear buds volume to prevent accidental voice loss or to protect the ear from injury.
Call:
Answer/End/Reject Call: Double Tap Left or Right Earbud
1. During the call, use two earphones at the same time so that the other party can hear the call clearly.
2. When using headphones to answer the phone, if there is no sound in the earbuds, it may be that the default answering device is the phone speaker, not the earbuds device, you can manually click to switch to the earbuds call.
Voice Assistant:
Quick Triple Tap Left/Right Earbud
Please refer to the QA video for details. (Search "play/pause, previouse/next song, decrease/increase volume, answer/end/reject call, voice assistant")
Bluetooth earbuds with a 300mAh charging case, support type c charging, earbuds can be used for about 5 hours on a single charge and be used for total 35 hours charge in turn.
T62 ear buds case features a clear power display, allowing you to know the remaining power of the case at any times.
As long as your device has Bluetooth, the wireless headphones will be compatible with it.
After the first pairing, the headphones wireless bluetooth connects to the device very quickly, you just need to take the earbuds out of the case, turn on the Bluetooth of the phone, and it will be connected quickly.
(PS: If you've already connected one device and need to connect to another, you'll need to unpair the previous device and the ear buds wireless bluetooth earbuds will be able to connect to your other device.)
Please refer to the QA video for details. (Search "how to pair it")
1. Can't be charged / Digital display won't light up
The charging contact points of the earbuds or case may be dirty.
*You can clean them with a cleaning stick dipped in a small amount of alcohol.*
Incorrect charging cable used.
* Use the included cable to charge the set. *
2. Poor sound quality or easy to drop
The ear tips don't fit well enough.
* Try other included ear tips for the best fitting. (S M L size) *
The grilles or the ear tips may dirty.
* Clean them with a cleaning stick. *
Other issues, please refer to the T62 troubleshooting guide on the page of T62 product.