Holiday Shipping Details & Extended Holiday Returns 
If your computer could not recognize the external device, please first check the power supply, the drive will need a 3-5V(1.3-2A) output from your computer's usb port.
The new released Windows system have discontinued the internal DVD media player software, customer using Windows 10 and above are advised to Install a Media Player to Play DVD and CD.(DVD Drive: static.yunbaoit.net/download01.html)
For ios system using the mac commands to eject the disk. Ios system refuse to perform the command made by the drive ( press ejection button can not eject disc).
No extra drive is required for this optical drive, plug it into USB A/C port, it will be installed and recognized by your computer automatically, then you can see this external device and use it to read and write disc through the corresponding software.
this updated external CD/DVD drive has USB 3.0 and USB Type-C 2-in-1 connectors, you only need to use USB 3.0 or USB-C to drive the product, USB 3.0 provides fast data transfer speed and stable performance to record CD/ music/ videos/ install software or create CD/DVD backup disc (also compatible with USB2.0)
It's not only a CD/DVD-Rom, you can also use it to write, rewrite or rip CDs and DVDs through the corresponding software.
* Please make sure your computer has available media software or burning software
- Specifications:
Supported formats: DVD-ROM, DVD-video, CD-R/RW, CD-ROM/XA, CD-ROM, CD-EXTRA, CD-TEXT - Supported media types: CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD+RW, DVD+R, DVD+R DL, DVD-R DL, DVD RAM
- Read Speed: CD-ROM: 24x Max; DVD-ROM: 8x Max; DVD-ROM(DL): 6x Max
- Write speed: 24x CD-R, 8x CD-RW, DVD?R: 8X Max; DVD?R DL: 4X Max; DVD-R?9: 2.4x Max
- Rewrite Speed: DVD+RW: 4X Max; DVD-RW: 4x Max; CD-RW: 10X Max; DVD-RAM: 3x Max
- Memory Cache: 2M
- Computer Output for drive : 3V-5V (1.3A-2A) -- Lower to this may cause a recognizing failure or reading failure.
- Do not support tv / car / blu ray / projector / tablet / smartphone / Chrome
- For Mac OS, use the mac command to eject disc.
- For Mac OS, the dvd drive icon shows after drive reads successfully the disc. So after you placed a disc into the drive, the dvd icon will not show up immediately.
- Only for computer of different kind, do not support car / tv / projector / tablet / smartphonr etc.
- Make sure the laptop is with sufficient power, a low capacity may lead to a recognizing failure.
- Please hook up the device to the direct USB port on your computer.
- For desktop, you need to connect drive to the usb port at the back panel of the computer.
- Make sure dive is in the right region code.
- For mac os, please use mac command to eject the disc.
- For mac os, the dvd drive icon shows after drive reads successfully the disc.
- Drive will need a output about 3V-5V (1.3A-2A) from your computer usb port