Holiday Shipping Details & Extended Holiday Returns 
Q & A:
Q: Why can't it read my Blu-ray disc?
A: Please make sure that your disc is not blocked, copyrighted Blu-ray discs have zone bit code protection. You need to download the shielding software AnyDVD to decode the zone bit code.
Q: After connecting to my computer, why can't my computer show this blu ray?
A: The desktop computers plug USB cable directly into the USB interface located back of the motherboard . Laptops ensure that has suffipower and connect the power cable . If you still cannot , please restart your computer.
Q: Why can't disc tray normally be ejected?
A: If it is a notebook, it may be due to insufficient power. You can also force it to open with a small needle.
Q: When playing a disc, it is very noisy, is it a little problem?
A: This is normal.There are some blu ray discs that are thicker than normal discs and will be too noisy during operation.
Q: Can not burn discs.
A: Burns need to install the burning software. It is recommended to use NERO burning software.