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What should I do if I receive a leaking ink cartridge?
If when you receive the ink cartridge you notice a leak, it is most likely due to impacts or compressions during transport. In this case, find us through the order page.
Can they be refilled with ink?
No, these cartridges cannot be refilled. We do not recommend refilling them as it may affect their performance.
What is the shelf life of these ink cartridges?
These ink cartridges have a 24-month shelf life .
What if my printer does not recognize the ink cartridges?
Remove and reinstall the cartridges, repeating 1-3 times. If the problem continues, gently clean the nozzle and chip using the provided cleaning wipe, then reinstall the cartridges.
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